Customer experience matters. And logistics companies are beginning to pick up on just how much it matters. In this guide, we’ll be looking at a handful of things a logistics business can do to achieve success in customer experience.

With the world on pause for months, the question on everyone's minds has been, when will we get a vaccine for the coronavirus? From the USA to Russia, countries have been in a race to create this vaccine. There are currently 169 different vaccines being worked on with human trials for 26. However, even as the brightest minds in the world research and experiment these vaccines, statistics show many people have reservations about any possible vaccine.

Producing food for the world's rapidly growing population is incredibly taxing on many natural resources. Irrigation and fertilization are imperative to raise crops. To rear cattle, you need access to water, land for grazing and grains for finishing. Processed foods consume electricity during the manufacturing process, and each item not grown locally must be shipped.

Big pharma is no stranger to controversy. Realistically, when you’re quantifying and monetizing such a sensitive product, there’s no avoiding public scrutiny. However, the usual hot-button topics aren’t what we’re discussing. Instead, we’re here to put big pharma under a microscope for an entirely different reason—assessing its carbon footprint. Unfortunately, the verdict is – overall – quite ghastly.

Whether you’re a business that sells things online, has a brick-and-mortar store, or engages with international companies quite frequently for collaborations, proper supply chain management is crucial.

Wasting time and resources is to efficiency as water is to a witch. When burdened by too much waste, efficiency melts away, and suddenly a warehouse finds itself in utter disarray. It should come as no surprise that organizations far and wide have been seeking out ways to improve warehouse efficiency.

End-to-end supply chain visibility is a hot topic in the business world. It makes sense why -- you simply can’t measure or improve what you can’t see.

It’s now 2020. Meaning, there’s no avoiding the fact that tech is at the forefront of any and all industries. That’s double for the logistics industry, where technology has been a driver since its inception. It’s unlikely that you’ll thrive as a supply chain or logistics manager if your finger isn’t on the pulse of what’s cutting edge.

Less than truck load (LTL) freight is on the rise over recent years. The ability to reduce costs, driver strain, and time to deliver are the biggest reasons why companies are favouring this method over full truck load (FTL) shipping or small parcel.

Pharmaceutical cold chains parallel the temperature-controlled food industry in many ways. Even though they are considered separate industries, food supply chain managers can take several cues from its pharmaceutical brethren and vice versa. Current regulations tend to confuse and blur the lines between these industries, which has resulted in complex legislation that doesn’t account for specific needs.

One of the biggest buzzwords in supply chain distribution is big data. If you are like many supply chain managers or logisticians, you are likely going to invest in big data and analytics at some point, but haven’t really gotten around to it. Let’s try to demonstrate exactly why you need to fast-track this process.

Even when standards are met, many international companies have a lot to improve upon when it comes to food safety. Issues exist in Europe and the United States, as well, even if most of us think these areas tend to have a high level of food security protocols in place. In this article, the Logmore team is going to review some examples of how the industry is getting food safety wrong the world over, what the most significant determining factor of success is, and why it is critical to respond sooner rather than later.

As supply chains become increasingly more complicated and globalised, the scarcity of resources and rapid technology transformations affects their every point. This assertion gives rise to the need for managers and logisticians to periodically test their supply chain’s resilience.

Logistics professionals are beginning to witness a massive gap between the current state of digital supply chain management and the industry’s future needs. In as little as five years, an organisation’s efficacy can not be dependent on its sole internal efforts alone. Today, the success of an organisation depends on how well industry players can develop a network of partners in the supply chain as well as make good on the service needs of individual customers.

Freight management is top of mind for many logistics and transportation managers. It’s for this reason that you need to understand the central issues surrounding the industry when it comes to freight management. If it seems like every aspect of the process is changing, you aren’t alone. Outdated systems, customer expectations, and strategy development are finding new ways to improve upon old systems.

Supply chain management is a continually evolving business arm. Supply chain managers can longer consider supply chain automation to an optional strategy. Competition is fierce, and you can’t afford to leave things to chance. Not that you would want to ignore opportunities, but it is certainly easy to put off business activities we’ve been avoiding. We must drive the point that automation is going to elevate your business in ways that you couldn’t have previously imagined.

Logistics is one of those functions where, when done well is practically invisible. It’s also one of those industries without which businesses and societies couldn’t exist.

If you’ve been following our blog recently, you may have seen our two-part series on final mile logistics management. We are now concluding the series by summarising our findings as well as offering you insight as to whether or not final mile logistics is the best way to lower costs.